The State of E-Commerce Integration – Building a Connected Customer 360 Experience

E-commerce is in the midst of tremendous growth, and companies who want to flourish must understand what drives excellent customer experiences.

We surveyed 200 e-commerce decision-makers across industries to find out what they are doing to accelerate growth through digital channels, what challenges they are facing, and what initiatives they are putting in place to make digital selling successful.

Join us to learn how companies create an integrated set of digital experiences that span the end-to-end customer experience – from customer acquisition, purchase, delivery of goods, to retention.

During the webinar, you’ll learn:

• Top 5 drivers for investments in digital commerce
• What fast-growing companies are doing to enable digital sales channels
• What core technologies companies are using to create great customer experiences
• How companies are using integration to quickly enable a customer 360 experience